GiffGaff fined £1.4m for overcharging customers
Ofcom has announced a £1.4 million fine against mobile provider Giffgaff. This follows an Ofcom investigation in which Giffgaff was found to have overcharged millions of customers due to an error in its billing system. In total, customers are said to have been overcharged almost £2.9 million. Ofcom’s press release can be found here. Please…