Why are litigation letters often so dreadful?

There is no genre of literature more dismal – more utterly depressing to read – than the letters of litigation solicitors. Every day hundreds, perhaps thousands, of these wearisome missives are compiled and dispatched.  And many contain the most insincere and heart-sinking language. The authors of this dreadful correspondence will invariably profess themselves “surprised” or…

Blog, David Allen Green, Dispute resolution, The Preiskel Blog