The deadline of 3 March 2020 for responses to Ofcom’s Electronic Communications Code (“EECC”) Consultation is fast approaching.
The consultation focuses on the implementation of the EECC. The EECC includes regulatory changes across a wide scope, including:
- Banning mobile providers from selling “locked” devices;
- Provision of a “summary of key contract terms” to customers before they sign up;
- Strengthening customers rights to exit mid-contract where there are contractual changes which do not benefit the customer;
- Extension of limitations on contract length to small enterprise and not for profit customers;
- Banning of porting charges for end user customers; and
- Changes to customer definitions which will significantly extend the scope of consumer protection – i.e. to businesses with up to 50 employees and not for profit organisations of any size.
The UK has committed to implementing the EECC regardless of its exit from the European Union.
Preiskel & Co has written a chapter on the EECC and its implications which you can find here.
The Ofcom consultation can be found here.
Please contact Daniel Preiskel if you have any questions regarding the EECC.